Once you’re on the Experiences tab, click the “New Experience” button to view our template library. You can modify any of our Experiences templates to fit your needs. To see a comprehensive list of all the templates we offer, check out the tables below.
Templates for Signed Up Trigger
Follow up with customers who have subscribed to receive SMS through mobile/desktop popups.
Name |
Description |
New Subscriber - Discount Offer |
Welcome new subscribers to your list and offer a discount and follow-up message. |
Product Recommendation - Simple |
Drive conversions by guiding newly signed up customers through your product options and/or categories of products. |
Product Recommendation - High Touch |
Guide newly signed up customers through your product options and/or categories of products. Proactively following up to their specific questions. |
Contest Signup |
Sign up customers for contests. |
Informational Consultation |
Engage with your new customer through help articles and product guides. |
Product Help Link |
Sign up customers and point them towards your fit/sizing/color matching app or website. |
Size/fit Guide |
Help your customer pick the perfect size or fit for them. |
Affiliate Program Signup |
Provide information for customers or influencers looking to get involved in your affiliate programs. Ask for verification and additional information. |
Templates for Abandoned Checkout Trigger
Follow up with customers who have abandoned their checkout and re-engage with them.
Name |
Description |
Abandoned Checkout - Follow-up |
Nudge customers who abandoned their checkout. |
Abandoned Checkout - Reason Gathering |
Find out why a customer abandoned their checkout. |
Abandoned Checkout - Discount Offer |
Offer a discount to customers who abandoned their checkout. |
Abandoned Checkout - Increasing Discount Offer |
Offer a growing discount over time for customers who abandoned their checkout. |
Abandoned Checkout - Payment Options |
Inform customers who abandoned their checkout about your great payment options (Apple Pay, AfterPay, Paypal). |
Templates for Ordered Trigger
Follow up with customers who have placed an order with you and encourage them to take action.
Name |
Description |
Discount on Next Order |
Send a discount code to customers who ordered to drive repeat purchases. Great for use with a checkout sign up offer! |
Thank You Message |
Send a thank you message to customers and ask them if they have any questions. |
Rewards/Loyalty Promotion |
Inform customers about your Rewards or Loyalty program. |
Review Follow-up |
Ask customers to leave a review of your product. |
Cross-sell |
Let customers know about relevant or best-selling products. |
Loyalty Gift |
Reward loyal customers with a special gift. |
User Generated Content |
Ask customers to share a photo using your product. |
Promote Social Channel |
Promote your social media channels to customers. |
Product Interest Follow-up |
Follow up on orders and see what other products they might be interested in. |
Product Learnings Follow-up |
Follow up on an order and ask what a customer liked about your product. |
Friend Discount Code |
Offer a sharable discount code for friends/family. |
Friend Opt-in |
Offer a shareable sign-up link for interested friends/family. |