Setup

We'll need to connect our integration in Emotive then take the API key generated and input into Zapier for authentication.

1. Integrate Zoho-desk in Emotive

  • Navigate to Integrations
  • Find "Zoho-desk" 
    • Add Integration
  • Generate API key to add in Zapier step below

2. Zapier

3. Ticket actions 

  • Follow the link here to learn more about the available ticket actions and the Zoho-desk integration.