Setup
We'll need to connect our integration in Emotive then take the API key generated and input into Zapier for authentication.
1. Integrate Kustomer in Emotive
- Navigate to Integrations
- Find "Kustomer"
- Add Integration
- Generate API key to add in Zapier step below
2. Zapier
- You will need to click into each link below to setup the templates for Kustomer in Zapier
It will open up a Zap flow and you will need to authenticate by inputting the copied Kustomer key into the Helpdesk API Key field.
- Input your Kustomer credentials to authenticate (this only needs to be done once).
3. Ticket actions
- Follow the link here to learn more about the available ticket actions and the Kustomer integration.