Setup

We'll need to connect our integration in Emotive then take the API key generated and input into Zapier for authentication.

1. Integrate Hubspot with Emotive

  • Navigate to Integrations
  • Find "Hubspot" 
    • Add Integration
  • Generate API key to add in Zapier step below

2. Zapier

  • Click "Try this Zap" and complete setup for all available Zaps 
  • It will open up a Zap flow and you will need to authenticate by inputting the copied Hubspot key into the Helpdesk API Key field.
  • Input your Hubspot credentials to authenticate (this only needs to be done once).

3. Ticket actions 

  • Follow the link here to learn more about the available ticket actions and the Hubspot integration.